We always want to achieve our customer’s ultimate satisfaction. And following this, we did our best to make a return policy with extended service, which is suitable for our valuable customer.

Following conditions will qualify under Return & Exchange Policy

1. If any of our Product failed to meet the quality parameter, such as –
   • Physically Damaged Product
   • Major Defects
   • Size or, fitting issue
2. If NIDHI’S delivers the wrong items to the customer
3. Product Lost during shipment
4. If any technical error occurred – Wrong Order placement, Money Deduction

How to exchange:

1. Check the product in front of delivery man. No complain will be accepted after the delivery man leave.
2. If you face any issue with our Product, immediately call us – (+8801821861976 ) or, you can directly message us on Official Facebook page (https://www.facebook.com/nidhisbd/) once you receive the Product (within 24hour)
3. If it’s not possible, then you can send your Product to our warehouse address –
   NIDHI’S, 242 A.R. Tower, Ahmed Nagar, Mirpur,Dhaka-1216;
   Mirpur PS; Dhaka-1216; Bangladesh

Also please note that,

1. Customer need to send us the scan copy or image of the invoice of the courier service that customer used during return process.
2. Our product can be exchanged only in case of not being satisfied with the Products Quality or if the Products is damaged or defective.
3. Any Product sold under any Sale/Discount offer cannot be exchanged or returned, unless the product is defective or damaged.